Companies with bad online reviews are at risk of losing up to 23% of their customers. Opposingly, companies with good online reviews can see customers spending up to 31% of new customers for their services or products. These statistics illustrate how essential it is to have an online reputation monitoring policy in place.
A brand needs to have clear guidelines for their social media accounts. Learning and responding to mentions on social media is crucial to your brand's success.
We use advanced sentiment detection to segment positive, negative and neutral mentions.
NewReputation stays tuned into what customers are saying on business review sites like Yelp, Google, TripAdvisor, and Facebook.
Get more positive reviews, increase your rating, and respond to negative reviews with confidence.
We track, monitor, and help you manage your brand on your social media accounts.
Improve your customer communication and response time on all the social platforms that matter.
We will set up reputation monitoring tools so that you can be aware of posts as they are published.
Weekly social reports to your email that tracks social media activity across dozens of networks, mentions, Google Analytics data & much more.