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company reputation management

Company Reputation Management

Get found and chosen on Google. Everything you need to get found, connect, and build better relationships with your customers.

  • Get more reviews
  • Increase customer satisfaction
  • Control your reputation
Free Expert Analysis

What is Business Reputation Management?

Managing your brand's reputation is about assessing how customers perceive you and taking appropriate action to improve it. Reputation management today is all about protecting and monitoring your brand's online reputation through reviews, social media, and Google.
Management of a business reputation is a continuous process that allows you to keep track of your brand's public perception and address any potentially negative situations as quickly as possible.
Positive reputations are a major driver of growth and revenue. Negative reputations can hurt sales and customer retention. However, it can also help you learn more about customers to improve your business processes.
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Take Control of Customer Sentiment

Receive monthly reporting on the overall sentiment of your company. We analyze your sentiment across multiple reviews and social platforms. Get a progress report of your positive, negative, and neutral mentions combined with an overall customer review score.

A poor online reputation for your business can cost you thousands of dollars in lost sales.

Our proactive corporate reputation management services allow you to engage your customers through online reviews, customer feedback surveys, and other social media content.

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monitor social media

Monitor online reviews on the platforms that matter most

Stay on top of what your customers think of your brand. Gain access to a centralized location to manage multiple review websites. Increase your review response time across every spectrum. Easily request to delete Google reviews when applicable.

  • 95% of customers read online reviews of a product or service before making a purchase.
  • 67% of people say a customer service interaction is bad because the person they were dealing with was unpleasant. Let our team provide professional review follow-up.

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monitor online reviews

Easily request new customer reviews

Increase the transparency of your business by increasing the number of reviews for your business. Direct customers to different review sites to build your online presence across multiple platforms. Establish trust with new customers who are in the research phase of the buying process.

  • 80% of customers search for your name or business on the web before taking your services or products.
  • 90% of customers say that their buying decisions are influenced by online reviews.

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get more reviews on Google-1

Local SEO Services

Improve online visibility on popular search directories. Reach new customers and get in front of a larger audience. Lock your local SEO strategy down across over 60 online directories and never lose another “near me” customer search.

  • 80% of local searches convert
  • 46% of Google searches are for local businesses
  • 56% of local retailers have not claimed their Google My Business listing
  • “Near me” searches have increased more than 500% in the past few years
  • More than 55% of consumers use voice search to find a local business
  • 50% of users visit a store within a day of a local search

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win near me searches

How NewReputation Can Help Your Business. 

A strong online presence can make or break your success. That's why NewReputation is here to provide you with top-notch reputation management services. Our expertise can help you shape a positive image, enhance your online visibility, and stand out from the competition.

  1. Review Management Services: Take control of your online reviews. Our team will assist you in acquiring and managing customer feedback, ensuring that your reputation reflects the quality of your products or services.
  2. Social Media Management: Engage with your audience on popular social media platforms. We'll handle your social media accounts, curate engaging content, and foster meaningful customer interactions.
  3. Content Creation: Establish yourself as an industry leader with compelling content. Our skilled writers will develop informative articles, blog posts, and other forms of content that resonate with your target audience.
  4. Search Engine Optimization (SEO): Improve your website's visibility and organic rankings on search engines. Our SEO experts will optimize your website's structure, keywords, and content, driving more targeted traffic.
  5. Crisis Management: Swiftly address and resolve any negative incidents or PR crises. Our crisis management team is experienced in mitigating damage, minimizing negative impacts, and restoring your reputation swiftly.

Why Choose NewReputation?

At NewReputation, we understand the significance of a strong online reputation. Consumers rely heavily on search engines like Google to make informed business decisions. With our comprehensive suite of services, we empower you to take control of your online narrative and shape a favorable perception among your target audience.

Our range of specialized solutions includes:

  • Expertise: With years of experience in reputation management, we possess the knowledge and insights needed to deliver exceptional results. Our team of professionals stays updated with the latest industry trends, ensuring you receive cutting-edge solutions tailored to your unique needs.
  • Proactive Approach: We believe in being aggressive rather than reactive when managing your reputation. Our strategies focus on identifying and mitigating potential reputation risks before they escalate. By taking swift action, we safeguard your brand's image and maintain a positive online presence.
  • Personalized Service: Every business is unique, and reputation management should be tailored accordingly. Our dedicated team takes the time to understand your specific goals and challenges, crafting customized solutions that align with your brand's values and objectives.

Start Managing Your Online Reputation

Take control of your online reputation today with NewReputation. Our dedicated team is ready to safeguard and elevate your online image, ensuring your brand stands out positively. Contact us at 447 Broadway 2nd FL #324 New York, NY 10013, or call 855-750-0583 to learn more about our comprehensive online reputation management services. Trust us to enhance your reputation and propel your business to new heights.

Frequently Asked Question From Customers

What is Company Reputation Management?

Picture this: you have a business and are proud of what you've built. But your online reputation can make or break your success in today's digital age. That's where company reputation management comes into play.
Company reputation management is about controlling how your business is perceived online. It's like having a personal PR team dedicated to shaping your digital image. You want potential customers to see you in the best light possible, right?

Here's how it works. Reputation management experts, like NewReputation, employ various strategies to monitor, improve, and protect your online reputation.

First, they monitor online reviews and feedback about your company. Whether on review platforms, social media, or even industry-specific forums, they ensure you're aware of what people say about your business. This helps you respond promptly and address any concerns or issues.
But it's not just about damage control. Reputation management also focuses on highlighting the positive aspects of your business. The experts at NewReputation can create compelling content that showcases your expertise and values, helping you establish yourself as a trusted authority in your industry.

Another important aspect is local SEO. Reputation management specialists optimize your online presence to appear at the top of search results when people in your area seek products or services like yours. This boosts your visibility and attracts more local customers, significantly impacting your bottom line.

And let's remember social media. Reputation management involves real-time monitoring and analyzing conversations about your brand, industry, and competitors. This valuable insight allows you to engage with your audience effectively, build meaningful connections, and stay ahead of the game.
You might be thinking, "But what if something goes wrong? What if a crisis hits?" Well, that's where crisis management steps in. Reputation management experts are prepared to help you navigate challenging situations, minimize reputational damage, and restore trust in your brand. They're like your trusted guides, helping you weather any storm that comes your way.

In a nutshell, company reputation management is about taking charge of your online image. It's about shaping how people perceive your business and ensuring you stand out positively. With the help of NewReputation and comprehensive reputation management services, you can build trust, attract more customers, and take your business to new heights.

Why is Company Reputation Management Important?

Your company's reputation is crucial to its success. Potential customers rely heavily on online information and reviews to purchase. A strong and positive reputation can attract new customers, foster trust and credibility, and differentiate you from competitors. Reputation management ensures that your brand's online image accurately reflects your values, expertise, and commitment to customer satisfaction.

How Can NewReputation Improve Our Corporate Reputation?

We research everything there is to know about your industry. Creating valuable and engaging content to help your customers see your business as the solution allows you to gain new customers and stand out against the competition. 

Business Service Features:

  • Managed Online Review Platforms
  • Listing/Directory Management
  • Monthly Analytics Reporting
  • Notification of Web Mentions
  • Featured News Publications
Can NewReputation Help in Times of a Reputation Crisis?

Absolutely. Reputation management plays a crucial role in mitigating the impact of a crisis on your company's image. Effective reputation management involves swift and strategic action to address the situation, minimize reputational damage, and restore trust, whether it's a negative news story, a social media controversy, or a customer complaint that has gone viral. By having a solid crisis management plan, you can navigate challenging times with resilience and become stronger on the other side.

How Long Does it Take to See Results with NewReputation?

When seeing results, the timeframe can vary depending on several factors. It's important to set realistic expectations and understand that building and improving your online reputation is a process that takes time and consistent effort.
Typically, you can see some initial improvements within a few months of implementing reputation management strategies. This may include optimizing your online profiles, addressing negative reviews, and creating positive content. These initial steps can help lay a solid foundation for your reputation management journey.
However, it's important to note that achieving significant results and establishing a strong online reputation often requires a long-term approach. It takes time to build credibility, trust, and authority in the eyes of search engines and your target audience.
Factors that can influence the timeline include the current state of your online reputation, the competitiveness of your industry, the scope of your reputation management strategy, and how effectively the implemented tactics resonate with your audience.
At NewReputation, our experienced team will work closely with you to develop a tailored reputation management plan that aligns with your goals and timeline. We'll focus on implementing strategies that yield long-lasting results and continuously monitor and adjust our approach to ensure maximum effectiveness.
If you have any specific concerns or questions, don't hesitate to contact us directly. We're here to help you every step of the way and ensure your company's reputation shines bright online!

How Much Do Company Reputation Management Services Cost?

We understand that every company has unique needs. That's why our pricing varies based on factors such as the size of your business, the scope of services required, and the complexity of your reputation management goals. We offer tailored solutions to fit your budget and deliver exceptional results. Most Company Reputation Campaigns cost $500 on the low end and $5000 monthly for full service. Contact us today for a personalized quote that meets your specific requirements. Let's discuss your goals and find the best package for you!

Get a Free Company Reputation Analysis

Your company's reputation is too important to leave to chance—partner with NewReputation, the industry leader in reputation management. Let us help you build a strong online presence, shape your reputation, and ensure you look great across the digital landscape. Take the first step towards a stellar online image today!

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