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company reputation management

Company Reputation Management

Get found and chosen on Google. Everything you need to get found, connect, and build better relationships with your customers.

  • Get more reviews
  • Increase customer satisfaction
  • Control your reputation
Free Expert Analysis

What is Business Reputation Management?

The process of managing your brand's reputation is about assessing how customers perceive you and taking appropriate action to improve it. Reputation management today is all about protecting and monitoring your brand's online reputation through reviews, social media, and Google.
Management of a business reputation is a continuous process that allows you to keep track of the public perception of your brand and to address any potentially negative situations as quickly as possible.
Positive reputations are a major driver of growth and revenue. Negative reputations can hurt sales and customer retention. However, it can also help you learn more about customers to improve your business processes.
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Take Control of Customer Sentiment

Receive monthly reporting on the overall sentiment of your company. We analyze your sentiment across multiple reviews and social platforms. Get a progress report of your positive, negative, and neutral mentions combined with an overall customer review score.

A poor online reputation for your business can cost you thousands of dollars in lost sales.

Our proactive corporate reputation management services allow you to engage your customers through online reviews, customer feedback surveys, and other social media content.

Get Started-It's Free

monitor social media

Monitor online reviews on the platforms that matter most

Stay on top of what your customers think of your brand. Gain access to a centralized location to manage multiple review websites. Increase your review response time across every spectrum. Easily request to delete Google reviews when applicable.

  • 95% of customers read online reviews of a product or service before making a purchase.
  • 67% of people say a customer service interaction is bad because the person they were dealing with was unpleasant. Let our team provide professional review follow-up.

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monitor online reviews

Easily request new customer reviews

Increase the transparency of your business by increasing the number of reviews for your business. Direct customers to different review sites to build your online presence across multiple platforms. Establish trust with new customers who are in the research phase of the buying process.

  • 80% of customers search for your name or business on the web before taking your services or products.
  • 90% of customers say that their buying decisions are influenced by online reviews.

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get more reviews on Google-1

Local SEO Services

Improve online visibility on popular search directories. Reach new customers and get in front of a larger audience. Lock your local SEO strategy down across over 60 online directories and never lose another “near me” customer search.

  • 80% of local searches convert
  • 46% of Google searches are for local businesses
  • 56% of local retailers have not claimed their Google My Business listing
  • “Near me” searches have increased more than 500% in the past few years
  • More than 55% of consumers use voice search to find a local business
  • 50% of users visit a store within a day of a local search

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win near me searches
Corporate Reputation Management

We research everything there is to know about your industry. Creating valuable and engaging content to help your customers see your business as the solution. Allowing you to gain new customers and stand out against the competition. 

Business Service Features:

  • Managed Online Review Platforms
  • Listing/Directory Management
  • Monthly Analytics Reporting
  • Notification of Web Mentions
  • Featured News Publications
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How can NewReputation fix my company reputation?
What is company reputation management?
Why is company reputation management important?
How much does company reputation management cost?
  • As a reputation management company, NewReputation can help improve and fix your company's reputation in several ways.

    First, we thoroughly analyze your company's online presence, identifying any negative reviews or feedback, social media posts, or other content that may be damaging your reputation.

    Once we have identified the problem areas, we develop a customized plan to address each issue. This may include creating positive content to counteract negative reviews or implementing strategies to improve customer satisfaction and loyalty. We also work with search engines and online directories to ensure that accurate and positive information about your company appears prominently in search results.

    In addition to addressing current reputation issues, we also focus on long-term reputation management. This involves ongoing monitoring of your online presence, proactive reputation-building strategies, and crisis management planning to minimize the impact of any future negative events.

    NewReputation's reputation management services can help your company rebuild and maintain a positive online reputation, increasing customer trust, loyalty, and business success.

  • Company reputation management is the process of monitoring and influencing the public perception of a company. It includes monitoring online and offline conversations about the company, responding to negative feedback, and proactively promoting positive stories.

    A good company reputation can lead to increased sales, improved employee morale, and stronger relationships with customers and investors. A bad company reputation can have the opposite effect.

    There are several things that companies can do to manage their reputation. These include:

    Monitoring online and offline conversations about the company. Companies can use social media monitoring tools to track what people are saying about them online. They can also subscribe to industry publications and attend industry events to stay up-to-date on what is said about them offline.

    Responding to negative feedback. When companies receive negative feedback, it is essential to respond quickly and appropriately. Companies should apologize for any wrongdoing and take steps to address the issue.

    Proactively promoting positive stories. Companies can also proactively promote positive stories about themselves. This can be done through press releases, social media posts, and other channels.

    Company reputation management is an ongoing process. Companies should regularly monitor their reputation and take steps to improve it when necessary. A good company reputation is essential for success in today's competitive marketplace.

  • In today's digital age, where people can easily find and share information about businesses online, a company's reputation can significantly impact its success. A positive reputation can attract new customers, boost sales, and improve employee morale. On the other hand, a negative reputation can drive away customers, damage sales, and make it challenging to attract and retain employees.

  • The cost of company reputation management varies depending on the size of your company, the scope of the work, and the reputation management firm you choose. However, it is essential to remember that the cost of inaction can be much higher. A negative reputation can cost you customers, sales, and employees. By investing in reputation management, you can protect and improve your company's reputation and avoid the high costs of a negative reputation.

Get a Free Company Reputation Analysis

These services will help you create a corporate reputation management strategy that your team can use to launch numerous campaigns and initiatives that improve the company's image from both a customer and employee standpoint. This strategy will help you build a strong online reputation and increase your revenue. To learn more about how NewReputation can manage your corporate reputation online, contact us today for a consultation.

Understand the problem, possible solutions, a cost estimate, and more. Free.

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manage company reputation online